Stop living by rules you never agreed to.
The podcast for founders, creatives, and leaders who did the therapy, read the books, and built the thing — and are ready to be more alive than their industry thinks is appropriate.
Each episode is a permission slip. New weekly. Episodes arrive October 6th — follow now
Hosted by clinical psychologist, entrepreneur, and circus artist Dr. Sherry Walling, Permission goes where most business podcasts won't — into meaning and burnout, identity, pleasure, grief, and the strange emptiness of getting everything you wanted and still feeling like something's missing. For anyone carrying the weight of the thing they built, and the people who love them. Every episode ends with a permission slip: one thing you didn't know you were allowed to do.
Episode 69: How to Deal with Negative Emotions
In this episode of ZenFounder, Rob interviews Anna Jacobsen, head of customer success at Drip about how to deal with other people's negativity. Anna shares her approach and insight on the matter when having to deal with dissatisfied customers.